About

What Shop Retention Experts is.

Operator-led retention specialists for $5M+ DTC brands. We curate the shortlists, playbooks, and cost guides we already share privately — and connect operators to vetted specialists who have shipped these programs at scale.

Talk to a specialist

Operator-vetted. Not agency-vetted.

Every specialist in our network has shipped retention programs at $5M+ DTC brands. No "discovery rounds" before a directional answer. No vendor-paid placements in the shortlists. The cost ranges and timelines we publish are the ones we send operators privately.

Part of a network.

Shop Retention Experts is part of Parent Network (TBD). The migration site covers the lifecycle stage before a brand replatforms; this site covers what compounds after launch.